Amazon launches Pivot a new training program to help employees in danger of being fired – Business Insider (Jan 19, 2017)
Amazon has gained a reputation over time for treating its employees poorly – the New York Times famously did an in-depth investigate piece on this topic as it relates to Amazon’s white collar employees, and it talked about Amazon’s Performance Improvement Plan for underperforming employees. This article talks about a new program intended to benefit those placed on a PIP by helping them develop their skills, and can be seen as an effort by Amazon to help those with poor evaluations rather than merely taking the first steps towards an eventual dismissal for cause. The PIP process was far from the only element of working in a white collar job at Amazon that the New York Times wrote about, and of course Amazon pushed back against some of the other allegations in the report. And then there are the working conditions in blue collar jobs at Amazon’s warehouses and fulfillment centers. So this is part of changing the narrative, but only really addresses one small piece of it.