Company / division: Pixel
★ Google Announces Pixel 2 Smartphones (Oct 4, 2017)
I’m breaking up Google’s announcements today into several chunks, starting with the Pixel smartphones it revealed here. Much was already known about these new devices, starting with external images and some of the features, but there were some details such as pricing and availability, as well as one or two additional features which were more of a surprise, as well as the marketing and positioning, which is always one of the most important parts of these launches but which doesn’t leak ahead of time. What we got from Google was a pretty confident launch, building on last year’s decent start, and emphasizing even more than last year the software and AI capabilities behind what the phone can do, while de-emphasizing the hardware itself, which got fairly short shrift. That reflects Google’s relative strengths and weaknesses in this space, but it forces it to ignore the big hardware advancements being made in things like dual cameras, 3D depth perception, wireless charging, and so on, which have been themes in other flagship phone launches this year.
Last year’s Pixels suffered from four big challenges: firstly, the phones were competitive but not notably better than other phones on the market in any key ways; secondly, Google’s marketing was handicapped by targeting the iPhone whereas the most likely buyers are existing Android owners; thirdly, devices were in short supply; and lastly, distribution was limited, with just Verizon as a US carrier partner. This year’s phone looks a little stronger relative to the competition, but not enormously so given the big advances from the other major players. From a marketing perspective, we’ll have to wait and see what Google does as the time of launch approaches, but I’m not holding my breath for anything dramatically better or different relative to last year. There was at least one reference to short supply by Google hardware exec Rick Osterloh at today’s event and so I’m guessing it’ll fix that this year. But distribution remains limited to Verizon in the US, which is a baffling choice given how much Google is pouring into this hardware effort – why go to all that fuss and expense in making hardware that three quarters of US smartphone buyers won’t even consider?
All told, I’d expect this year’s phones to sell better than last year’s, but not nearly as much as if they’d launched on all four carriers as they should have. That should leave other premium Android OEMs breathing a big sigh of relief, because it means Pixel 2 won’t even be a consideration for most of their buyers. This marks two straight years of Google making somewhat puzzling strategic choices with regard to the Pixel launch, something I wrote in depth about last year.