Microsoft Adds Cortana to Skype With Smart Replies, Useful Information (Oct 10, 2017)
Microsoft is bringing its Cortana virtual assistant to Skype, over a year after it first demonstrated some of the features at its Build developer conference in 2016. Whereas Cortana does act in some settings as a voice assistant like Siri and the Google Assistant, it’s worth remembering that Microsoft uses the Cortana name to refer to all the underlying AI capabilities too, and that’s what’s being implemented here. The integration is text- rather than voice-based and limited to messaging rather than voice or video interactions, and Cortana will offer up smart replies in messaging conversations and also offer useful information like movie and restaurant reviews. In some ways, this is a different spin on the Context Cards Snapchat added today, and very much along the same lines as Facebook’s current implementation of its M assistant within Messenger – offering context-based suggestions within existing human-to-human interactions. This is part of Microsoft’s broader push to get its AI into every corner of its products and services, but will hampered by the overall stagnation of Skype as a communication platform – though it clearly has some messaging users, it isn’t the default messaging platform for the vast majority of the population, at least in their personal lives.
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