Google Pulls YouTube from Amazon’s Echo Show Device (Sep 27, 2017)

Amazon announced last night that Google had pulled its YouTube app from the former’s Echo Show device, the company’s first screen-based voice speaker. YouTube was one of very few video options available on the Echo Show, with Amazon’s own Prime Video being the main alternative. YouTube videos would show up in response to certain searches, especially ones relating to video, and although I doubt anyone bought an Echo Show solely to use YouTube, losing it is a blow to the company. There’s a certain irony that this breach in the relationship between Amazon and Google has occurred in a week when we’ve seen signs of detente between each of these two companies and Apple, with Amazon again selling Apple TV hardware and Apple replacing Bing with Google as the search engine in Siri and OS-level search in its devices. I joked on Twitter that it’s almost as if there’s some universal equilibrium of big tech companies not playing nicely with each other that has to be maintained.

Of course, this is all part of the broader ongoing competitive dynamic between these various companies, which all need each other to varying degrees but often place limits on their interactions in areas where they can afford to do so. Though Amazon says the decision was unilateral and unexplained, Google said the implementation of YouTube on the Echo Show violated its terms of service, which makes you wonder whether the companies launched in a hurry and agreed to settle terms later, or whether Amazon simply built the YouTube app without Google’s input and hoped it wouldn’t mind. My guess is that the ToS violation in question here revolves around the lack of options for managing a YouTube account – I sent my Echo Show back after testing it for a review, but if I recall correctly, many of the standard YouTube features on other platforms were not available there, which was reflective of the Echo Show’s broad limitations on interactivity and functionality, something I pointed out in my review. YouTube was in some ways very much behind a platform wall which Amazon erected in front of it, and it seems Google finally decided it had had enough.

It’s worth remembering that Google and Amazon compete directly across several areas and have limited their cooperation in several others as a result: they compete in voice assistants and devices, for starters, but also in cloud services, in product search, in tablets (albeit indirectly), in grocery deliveries, in TV boxes, and so on. And as a result there have been limits to their cooperation – Amazon stopped selling Chromecast devices a while back and generally doesn’t participate in the Google Shopping feature alongside other major retailers, and appears to have resisted adding Chromecast features to its video apps. It’s possible that Google pulling YouTube was a way to exert pressure to get Amazon to sell Chromecast devices again as it has Apple TV devices – the timing likely isn’t coincidental. And Google certainly has far more leverage in this spat than Amazon – the Echo Show is a meaningless contributor to YouTube’s overall success, but the presence or absence of YouTube on the Echo Show is a much bigger deal for that device and its appeal. I don’t think Google will be in any hurry to settle the dispute unless it’s able to extract some concessions, and I wouldn’t be surprised if that includes Amazon selling Chromecasts again.

via The Verge


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