Narrative: Amazon is Ahead in Voice

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    Anker Debuts Cheaper Echo Dot Competitor Featuring Alexa (Aug 9, 2017)

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    Xiaomi Announces $45 Smart Voice Speaker (Jul 26, 2017)

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    Facebook Reported to be Working on Smart Speaker with Large Display (Jul 25, 2017)

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    Apple Launches Siri Ad Campaign Featuring Dwayne Johnson (Jul 24, 2017)

    Yesterday, actor Dwayne Johnson (also known as The Rock) tweeted a tongue-in-cheek teaser for an ad campaign with Apple centered on Siri, with a three-minute ad posted to YouTube later. The ad campaign is only one of the things to talk about here, though, because the reaction to the teaser is worth discussing too. The campaign itself comes at an interesting time for Siri, given the massive media attention paid recently to the much smaller but arguably hotter home voice speaker market and the dominant assistant in that space, Amazon’s Alexa. Note that the Siri campaign is all about Johnson going around getting stuff done, and that of course is the major weakness of Alexa today: it’s basically useless away from home. There’s no direct jab here from Apple, but it’s clearly one of the underlying messages that Siri is with you throughout your day no matter where you are (albeit not, as the ad suggests, in space). But the other thing worth noting is how many people reacted to the teaser by taking it literally, or in other words believing that Apple was actually making a full-on movie featuring Siri and Johnson. That’s so absurd as to be laughable, but I’m pretty sure it’s the context of Apple’s recent push into original content and the negative response in much of the media to its Planet of the Apps show that makes it suddenly seem plausible. Once Apple starts spending serious money on content, and demonstrates that it’s willing to make shows featuring its own products and services prominently, almost anything seems possible. At this point, releasing Planet of the Apps first feels like it was a big mistake in launching Apple’s original content strategy – it’s set the tone for what’s to come, and though future offerings will hopefully be more compelling to a wider range of Apple customers, the reaction to this Siri campaign is a great encapsulation of the expectations Apple has now set. It’s got work to do.

    via TechCrunch

    Amazon’s Alexa Goes Hands-Free on HTC U11 Smartphone, Falls Short (Jul 17, 2017)

    Amazon’s Alexa assistant has come to a couple of smartphones at this point, debuting on the Huawei Mate 9, but on those devices, it couldn’t respond to a voice command in the way the Echo devices can – invoking Alexa required opening the app. The HTC U11 changes that, by bringing an always-listening version of Alexa to a smartphone for the first time, but this review from the Verge makes clear just how big a challenge Amazon and Alexa still have in front of them in breaking out of the home. The biggest issue is that Alexa doesn’t work until the screen is unlocked, meaning that the always-on feature has a huge handicap. Beyond that, many of the features available in Echo devices are missing, and it’s added nothing to allow Alexa to provide functions people typically use voice assistants on the phone for, such as sending messages or making calls. All of this just confirms what I’ve been saying for some time now about Alexa, which is that it does fine in the home with a limited set of tasks and highly optimized hardware, but is useless out of the home and will struggle to compete with truly integrated assistants like Siri and the Google Assistant, which are baked into phones and their operating systems. It was theoretically possible that Amazon would get some Android vendors to give Alexa true first-party status and phenomenal performance on a phone, but that certainly doesn’t seem to be happening yet, which means that as Google and Apple enter and take share in the voice speaker market, their assistants will start to seem a lot more compelling, because they can be used both at home and out and about, eroding Echo’s two-year head start and the advantages that’s conveyed.

    via The Verge

    Amazon Reported to be Working on Next-Generation Echo for Fall Release (Jul 13, 2017)

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    Siri Usage Reported to Fall as Alexa and Cortana Grow (Jul 12, 2017)

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    Amazon Talks to Developers About Providing Transcripts of App Interactions (Jul 12, 2017)

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    HomePod Purchase Intent is at 14% of iPhone Owners, per Raymond James Survey (Jul 11, 2017)

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    Alibaba Announces $73 Voice Speaker (Jul 5, 2017)

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